Help Centre

Click or search below to find all the common questions asked by our members and visitors.


Top Frequently Asked Questions


How do I redeem my Voucher?

04-Apr-2025
   

Storing and redeeming vouchers using the Golfer app is the easiest way to get on the course.

  • Select the three bars at the top left-hand corner of the home screen.
  • Select Redeem Voucher.
  • Select your purchased voucher.
  • Book your tee time with the Golf Club via the phone number provided on the voucher. 
  • Present upon arrival or quote voucher number over the phone. 

Pro shop staff my scan the QR code to enable automatic redemption.


What do I do if my voucher expires?

04-Apr-2025
   

Your voucher validity period can be viewed in the redeem voucher section within the App

  • Golf clubs reserve the right to refuse the use of an expired voucher.
  • If your voucher has expired or is about to expire and you are unable to play, please contact us on 02 7252 2429 or submit an enquiry above. 
  • Our team will work with you on finding a suitable solution to either transfer or credit your voucher depending on your circumstances. 

How do I delete my account?

   

Click here to delete your account and data.